Meet the Staff
Margaret “Peggy” Haggerty
Office Manager and Patient Coordinator
I came to Horvath Plastic & Cosmetic Surgery after more than 20 years of service at Abington Memorial Hospital. I have held many diversified roles at the hospital, including everything from patient reception, patient scheduling, managing doctor‘s schedules, to providing administrative support. As I worked my way through my career I realized that everyone on a team should be able to perform whatever is needed of them to provide the best patient care and experience. As the Office Manager, my role is to assure that the day-to-day operations run smoothly. But as the Patient Coordinator I will also help you navigate through your experience, including surgery scheduling, discussing financial options and generally be your liaison and advocate to our practice. It is my role to ensure that each patients experience is attentive, service oriented and as friendly as possible. This is my promise to you.
I am the likely to be the first and last team member you see when visiting Dr. Horvath. It is my priority to ensure your visit begins with a feeling of welcome and comfort and concludes exceeding your expectations. My professional career began 16 years ago in the beauty industry. There I learned that everyone has a unique beauty about them and that the customer experience was becoming a lost art. I am passionate about acknowledging your needs and will assure that you have a voice with us. Being a part of this practice has always made me feel comfortable and happy. I leave here at the end of the day wanting to come back, and I want you to feel the same.
Kaitlyn started working with Dr. Horvath in 2016 while she was a student at Montgomery County Community College. She completed her externship with his practice and went on to graduate with her Associate’s degree and her Certificate in Medical Assisting while making the Dean’s List. She has her RMA and CMA certifications and continues to grow with the practice. She is the one who will take care of you alongside Dr. Horvath from beginning to end. She loves the variety plastic surgery has to offer and is amazed at how big of an impact it has had on her patients throughout their care here. Before coming to the practice, she has had many positions in customer service and a deep background in science and medical studies as a full time student. She was also a volunteer for Abington Memorial Hospital and an EMT in the past.
Kelly Lapa is a Certified Registered Nurse Practitioner who has joined Dr Horvath with over 13 years of medical practice experience. She has an Associate’s degree in Nursing from Gwynedd Mercy University, a Bachelor’s degree in Nursing from Immaculata University and a Master’s degree in nursing from Temple University.
Kelly specializes in the advanced techniques of Botox, dermal fillers, and non surgical rejuvenation procedures. Her strength are exemplified by her thorough understanding of facial aesthetics and her ability to achieve a natural artistic outcome.
Kelly is known for her outgoing personality and has a way of making patients fell comfortable. “It is important to me to build a relationship with my patients, establish trust, educate, set expectations, and deliver the best results possible”